1. Information We Collect
- Account information: name, email, login credentials, and role.
- Transaction information: references, amounts, service types, status, and timestamps.
- Device/session data: IP address, browser details, and security logs used for fraud prevention.
2. How We Use Information
- To provide wallet funding, VTU purchases, receipts, and account support.
- To detect abuse, secure accounts, and satisfy legal/compliance requirements.
- To improve product quality, reliability, and service operations.
3. Data Sharing
We share data only when required to process transactions, operate infrastructure, or comply with law. This may include payment processors, telecom/value providers, hosting providers, and law enforcement agencies where legally required.
4. Data Retention
We retain account and transaction records for operational, audit, and legal purposes. Retention periods may vary based on regulatory requirements and dispute timelines.
5. Security Measures
- Access controls and role-based restrictions for administrative actions.
- Session/token controls and monitoring for unauthorized access attempts.
- Ongoing hardening, logging, and incident response procedures.
6. Your Rights and Choices
- You may update your profile information from the app Profile page.
- You may export transaction history where available in-app.
- You may request account review or data-related support by contacting us.
7. Cookies and Local Storage
AxisVTU uses local/session storage to maintain login sessions, preferences, and onboarding state. You can clear saved device data from Profile tools.
8. Contact
For privacy requests, contact: mmtechglobe@gmail.com.